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Frequently Asked Questions (FAQ)

New in Version 3.1

Updating Iris M/CM Camera Firmware

1. Download and install SpinView here: https://www.flir.com/support-center/iis/machine-vision/downloads/spinnaker-sdk-and-firmware-download/


2. Once installed, open SpinView and you will see the following screen



3. Connect your camera to your acquisition unit via the USB cable provided. It will take a moment to connect, then you should see your camera's serial number populate at the top:


4. Single click on the camera serial number, highlighting it blue, and this button at the top will populate: 

Click it to open the 'Firmware Update' dialog box:



5. Click 'Browse' and navigate to your install file, likely labeled "MA+v3.1.1+ Install," then open "Iris CM Camera Firmware," then select the file named "gs3-u3-imx174_gs3-u3-23s6-2.35.3-00.ez2," click open, then start. You will receive this message:


Click yes.


6. After a few moments, you will receive a message that the camera has been updated successfully and is waiting to reboot. A timer will count down from 15 seconds to reboot the camera.

7. Once this is complete, close SpinView and re-open it. Click again on the camera serial number, then click the 'Information' tab:


The firmware version should reflect 2.35.3.00.

CableView

How do I update or install my RDI Technologies™ CableView software?

Installing new software or updating your existing version will follow the same procedure as described below: 


1. Click on the following link to download the latest version


CableView Software Update


2. When the download has completed, open the Downloads folder

3. Copy the "CableView+v2.6+Install.zip” file to a USB device (Optional)

4. Take the USB drive to the CableView Acquisition Device (Optional)

5. Copy the “CableView+v2.6+Install.zip” file to the desktop of the RDI Acquisition Device (Optional)

6. Right-click on the “CableView+v2.6+Install.zip” file and select “Extract All…”

NOTE - The extracted files must be on the local computer. You cannot install from the USB drive or a network location.

7. Confirm the default desktop destination by clicking “Next”

8. When extraction is complete, the extracted file location should open automatically

9. Right-click on the “setup.exe” file

10. Left-click on the “Run as administrator” action

11. Follow the on-screen prompts to complete the software upgrade or installation

 

NOTE - The download contains the newest version available. In some cases the version references above may not exactly match the version in the download which will always be the newest version. In any case, the instructions remain the same regardless of the version that you download.


I'm getting a "Specified spreadsheet does not match Crown Castle format" error. What can I do?

Please make sure that you are using Version 1.2.0 of the Crown Castle spreadsheet to enter data and upload to the CableView program.


If you do not have the latest version of the Crown Castle spreadsheet contact Crown Castle directly or RDI Technologies™ by submitting a Support Request here: https://rditechnologies.com/support/

I'm getting an "Error loading project. Please open a different project." message. Is there anything I can do?

Customer reported. Could have renamed some part of the project, the recording, or the spreadsheet. Not reproducible. Probably not a good FAQ.

New in Version 1.0

How do I send Raw Video to a user who has RDI Technologies™ Motion Amplification® Software for Analysis?

The original video is composed of an individual file and a folder which both have the same name. The file will end in .RDI and is recognized by the Motion Amplification® software as a known file type. Clicking it will launch the Motion Amplification® software and load the video.


In order to send the raw video, you must send ALL files with the same file name. One way to do this is to create a "Compressed" or "ZIP" file with all the contents in one folder.


  1. Navigate to the location of your RDI Recordings. The default location will be "C:UsersUserDocumentsRDIRecordings" where "User" will be replaced by the name of the User who is logged into the computer
  2. Select both the file folder and .RDI file with the same name by using the CTRL and Left Click command
  3. Right click on either one of the two highlighted files and select "Send to>" "Compressed (Zipped) folder"
  4. When the process is finished, a new folder will be created. This folder will have the same name as the original files and will end with a .ZIP extension.
  5. You can now transfer this new folder to someone else using a USB Memory Device, email, a file sharing program or other method.


Also, see the attached video for an example of how to do this.


NOTE - Motion Amplification® videos can get rather large. Be conscious of the file size limits associated with emailing large files. Sometimes, alternate methods of transferring files may be necessary.


Related Articles:

How do I extract Files from a Compressed (Zipped) Folder?


This article applies to Software Versions 1.0 and 2.0 or for sending the raw data without using Motion Explorer. For instructions on how to use Motion Explorer (Introduced in Version 2.1) to Export raw video, please see the related article named How do I "Export" then "Import" files using Motion Explorer?

What are the issues with connecting to a network?

What are the issues with connecting to a wireless network?


There should not be a problem connecting to a wireless network. The assumption here is that you are using the Iris M™ user that the system came with and not using a separate log on. This is similar to what you did in class at RDI Technologies™. This will also work in a hotel room when you are traveling. 


What are the issues with connecting to my work network?


Version 2.5 and Earlier behavior:


This is where things can get complicated. First a specific log on and credentials may be required. While it's easy to create a new account on the acquisition device, the RDI software will not be able to access the license through this account. As long as the Iris M account remains active you can continue to access the account. The license can be transferred to the new account by contacting RDI support. To summarize, the RDI license is limited to one user on the acquisition device.


Another thing to consider is if your IT department requires virus scanning software it may interfere with the RDI software. The hardware was chosen because of it's performance as a system, any changes to the system may reduce it's performance. This may result in slow recording speed, reduced image size or overall sluggish performance.


Version 3.0 UPDATE


You can now create and use multiple accounts which can all use the Iris M software. The accounts must be on the same computer and cannot use the software simultaneously.


Related Articles: 


How many users will the software license support?

On how many devices may I install the RDI Technologies™ Iris M™ software?

My Iris MX™ download is slow or generates error messages. What can I do to fix this?




How many lines of resolution will I get from my recording?

The spectral lines of resolution will be equal to half the number of images collected in the recording.


Appearance and Behavior in Version 2.4 and newer


In Version 2.4, the "Duration Type" field was removed to make the user interface easier to use. In this mode, you will always enter the "Duration" value.

To find the number of frames, look in the bottom left-hand corner in the "Calculated Values" section:



Appearance and Behavior in Version 1.0 through Version 2.3


If the "Duration Type" is set to "Number of Frames" it will be based on the  number you entered. If the "Duration Type" is set to "Time(sec)", it will be as shown in the lower left corner under the "Calculated Values" heading.


The Number of Frames entry under the "Recording Properties" when recording in Frames:


 


The Number of Frames as found under the "Calculated Values" heading when acquiring for a specified time:



Related Articles:


How do I get a higher frequency resolution in a recording?

What is an ROI in Motion Amplification® lingo?

The Iris M™ software makes use of a 'Region of Interest' (ROI). This is a small box drawn on the screen at various times during either the Acquisition process or Analysis process. This region has the following uses:


How do I measure displacement (velocity) in a recording?

Select the location that you want to measure. Place the cursor in this location and left-click and drag to create an ROI around this area. The Motion Amplification® Software will measure displacement (velocity) within the box. You can then open the Time Waveform or Spectrum windows and see the values.


See the attached video for an example.


Related Articles:

What is an ROI in Motion Amplification® lingo?

Do my ROIs show in the exported MP4?

They do not. You can, however, add annotations in the form of arrows, circles, boxes or text to show your audience where to look.


The attached video shows you an example.


Version 2.3 UPDATE


Now, you can include your ROIs, and many other annotations, in the exported MP4 video. When you click the "Export Video" icon, you will be presented with the screen shown below. Click the "Include Data Plots" check box and then select the items you want to include in the video.



During video recording, I see inconsistent frame rates or the check mark/exclamation mark to the right of the Framerate (fps)/Fmax slider keeps flashing. Can I do anything to fix it?

In this case, the frame rate is too close to the edge of limitations of the camera's performance. If the red exclamation mark is coming and going and you happen to press record when it's green you can start the recording and have subtle problems like frames acquired at inconsistent rates in the recording. Reduce the slider for frame rate/Fmax by a few frames per second. You can also close all other open software to free up computer processing power.



The location of the Framerate status icon and tool tip:



The Framerate status icon showing a framerate which the camera cannot resolve:

How many ROIs can I draw on a single recording?

Please let us know what you find. To date, we've only tried drawing 100 Regions of Interest on a single video!

How do I change the exported MP4 between showing both original video and amplified video and only the amplified video?


Here is how to switch between the side by side display of original video and amplified video and the amplified video only:

  1. In the Motion Amplification® Software, click on the "Settings" Icon in the upper right-hand corner.

  2. In the Motion Amplification® Options window, find the line that says, "Export Content" as circled below.



  3. You will have a choice of the following:


or



You can toggle between the two as necessary.


Version 2.3 UPDATE


Now, this selection is made when you create the MP4. After you click the "Export Video" icon, you will be presented with the window below. The selection is circled in green.




The attached video will also show the steps.


Can I add a Time Waveform or Spectrum window to an MP4 export?

Version 2.2 and Earlier


Not at this time.


Version 2.3 UPDATE


Beginning with this version, you can either add annotations to the MP4 directly from Motion Amplification® or you can use Motion Studio to create elaborate MP4 reports.


Related Articles:


Do my ROIs show in the exported MP4?

RDI Technologies™ Acquisition Software vs. RDI Motion Amplification® Software vs. RDI Motion Explorer Software vs. RDI Motion Studio Software vs. Motion Monitor Software 

Do I have to amplify a recording immediately after taking it?

No.


If you do not amplify a recording when it is taken, it will get amplified the first time that it is opened in Motion Amplification®.


Version 2.5 UPDATE


Motion Explorer has added a tool which allows you to amplify multiple recordings at the same time. See the related article below for details.


Related Articles:


Can I amplify multiple recordings at the same time?

New In Version 2.0

How can I reduce the size of an MP4 export? (Export length)

Reduce the length of the exported recording


This method is available in Versions 2.0 and newer.


In some cases, where the motion is repetitive in nature, it may not be necessary or possible to export the entire video. To reduce the size of a Motion Amplification® recording which has already been analyzed, you can select the amount of the recording you want to export. Follow these steps to select the amount of the recording to export:


  1. Open the recording you want to analyze and export
  2. Find the section of the recording which best displays the motion you want to highlight
  3. Locate the Playback Bar, found just below the video window
  4. You will notice green triangles at the far left and far right below the Playback Bar. These triangles indicate the portion of the video which will be exported to MP4. You can adjust the location of these triangles.
  5. With the cursor, move the Playback Position Indicator to the location where you want the export to begin
  6. Right-click on the Playback Position Indicator to reveal a pop-up window
  7. From the selections in this menu, select "Set Export Start." The green triangle from the left will move behind the Playback Position Indicator's current location
  8. Use the cursor to move the Playback Position Indicator to the location where you want the export to end
  9. Right-click on the Playback Position Indicator to reveal a pop-up window
  10. From the selections in this menu, select "Set Export End." The green triangle from the right will move behind the Playback Position Indicator's current location
  11. The region between the two green triangles will be the portion of the original video exported to MP4
  12. Click the "Export Video" button  found to the right of the Playback Bar

  13. Navigate to the "Videos" folder to find the exported video (default location - C:UsersUserDocumentsRDIVideos - where User will be replaced by the actual User Name of the current account).

 

Version 2.5 UPDATE:


The method for adjusting the Export Start and End positions was improved in Version 2.5. From that version on, you can simply click, hold and drag on the green triangles and move their positions.



Adjust the green triangles as necessary until you achieve the size MP4 you desire.


Watch the attached video for an example.


Related articles:

Why do some questions have multiple answers?

Can I amplify only a portion of the exported MP4 video?

How can I reduce the size of an MP4 export? (Playback speed)

How can I reduce the size of an MP4 export? (Video Format and Quality)

How can I reduce the size of an MP4 export? (Original and Amplified Frames)

My recording flashes bright and dim during analysis when I move the Motion Amplification® slider. What could be wrong?

Behavior in Versions 2.3 and earlier:


When you record a video the "Lighting" selection will optimize the recording settings to reduce the flicker found in lighting supplied by Alternating Current (AC). This flicker will be at 50 or 60 Hz depending on your local electrical line frequency. Normally, the recording will be made at twice this line frequency. If the frame rate is set at a frequency other than twice the line frequency a beating (beat frequency) between the frame rate and lighting may occur. If you have selected "Other" as your Lighting selection then manually adjusted the frame rate so that it is no longer twice the line frequency, as you amplify the recording, the flickering will change the intensity of the lighting on the asset making it appear brighter and dimmer. To reduce this affect, you can either:


  1. Rerecord the video making sure to record at twice the electrical line frequency
  2. Filter your existing recording to eliminate the 50 or 60 Hz frequency


The Camera Properties window in Version 2.3 and earlier:

Version 2.4 UPDATE


To simplify the recording process, the Acquisition Mode and Lighting settings have been removed from the user interface. Now, all that is required is to slide the "Framerate (fps)" slider to the needed setting.


The Camera Properties window in Version 2.4 and newer:



Related Articles:


What are some of the challenges when recording indoors?

What are some of the challenges when recording outdoors?

Can I export my data out of the Motion Amplification® software for additional analysis?

Yes. You can export the Time Waveform as a CSV (comma-separated values) file for additional analysis. Simply open the Time Waveform display from an ROI and right-click in the plot area. Select "Export" or "Export Waveform Data" from the new pop-up menu. The export will be stored in the same location with all of your recordings and videos. It will be in the "RDI" folder in a directory named "Export".


Versions 2.1 and earlier:                                                                                     Versions 2.2 and newer:

                                                                                                               


The attached video contains an example.

How can I add displacement/velocity measurements in an MP4?

The annotation features inside the Motion Amplification® software allow you to embed text messages in the final exported MP4. You can use these features to document amplitude measurements.


Version 2.3 UPDATE


Use Motion Studio to add dynamic graphs and headings to your videos. Version 2.3 also allows you to embed Spectrum, Waveform, Spectrum & Waveform, and Orbits as annotation before the MP4 is created.


See the videos at these links for examples of the two different behaviors:


Version 2.3 and Newer.mp4

Version 2.2 and Earlier.mp4


Related Articles:


How do I measure displacement (velocity) in a recording?

When configuring my recording, how important is the accuracy of the measurements for Distance and Focal Length?

What is the Fmax used during a video recording?

Behavior in Version 2.3 and earlier:


In "Motion Amplification® " Acquisition Mode, when you have the "Camera Properties" Framerate field set to fps, Fmax will be half the entered frame rate. In "Displacement" mode, the "Framerate (fps)" field will change to read Fmax and it will display the actual Fmax value.


Version 2.4 UPDATE


To simplify the recording process, the Acquisition Mode and Lighting settings have been removed from the user interface. Now, Fmax will always be half the entered frame rate.


See the attached video to view this behavior.

How do I rename RDI Technologies™ Data Files in the Motion Amplification® software?

RDI data files can consist of many different files and folders. Each recording stores a folder and a file on your computer which have the same name. The two must continue to be linked by the same name. You can change the name of the recording, but ALL files associated with this recording MUST get renamed exactly the same. You could manually do this by finding the file and folder, then renaming each and every file in the folder with the same name, but this would be tedious and may lead to mistakes. The easier way is to use the RDI Motion Amplification® Software rename feature.


Follow these steps to rename a file:


  1. Open the video that you want to rename.
  2. Click on the "Information" icon in the upper right-hand corner -
  3. From the new Information window, click on the information icon to the left of the Recording Information
  4. You will be given an editable Recording Information window
  5. On the very top "Filename" line, to the right of the existing name, click on the "Rename Recording" icon -
  6. A new window will open. Enter the new name to the right of the "New name for recording" text and click [OK]
  7. Continue to click [OK] and close dialog boxes until you have returned to the Motion Amplification® window. In the upper left-hand corner, you should now see the new name for your recording as the "Source File."


Please watch the attached video as an example.


Related Articles:

How do I rename files in the Motion Explorer Software?

Can I amplify only a portion of the exported MP4 video?

Yes. You can create a video which plays both amplified and non-amplified footage. To do this:


  1. Open the recording you want to analyze and export
  2. Find the section of the recording which best displays the motion you want to highlight
  3. Locate the Playback Bar, found just below the video window
  4. You will notice blue triangles at the far left and far right above the Playback Bar. These triangles indicate the portion of the video which will be amplified in the MP4. You can adjust the location of these triangles.
  5. With the cursor, move the Playback Position Indicator to the location where you want the amplification to begin
  6. Right-click on the Playback Position Indicator to reveal a pop-up window
  7. From the selections in this menu, select "Set Amplification Start." The blue triangle from the left will move behind the Playback Position Indicator's current location
  8. Use the cursor to move the Playback Position Indicator to the location where you want the amplification to end
  9. Right-click on the Playback Position Indicator to reveal a pop-up window
  10. From the selections in this menu, select "Set Amplification End." The blue triangle from the right will move behind the Playback Position Indicator's current location
  11. Right-click on the Playback Position Indicator to reveal a pop up window
  12. From the selections in this menu, select "Reamplify Recording" and allow the software to process the video
  13. The region between the two blue triangles will be the portion of the original video amplified in the MP4
  14. Click the "Export Video" button  found to the right of the Playback Bar
  15. Navigate to the "Videos" folder to find the exported video (default location - C:UsersUserDocumentsRDIVideos).


Version 2.5 UPDATE


The method for adjusting the Set Amplification Start and End positions was improved in Version 2.5. From that version on, you can simply click, hold and drag on the blue triangles and move their positions.


Link to Video of behavior in Versions 2.5 and Newer


Version 3.0 UPDATE


There is no longer a need to "Reamplify Recording" - Step 12 above. This will be done automatically when it is required. This option has been removed from the pop-up menu.



View the video below for an example.


Related articles:


How can I reduce the size of an MP4 export? (Export length)


When I apply a filter, does it apply to the entire image?

Yes it does.


After the filter is applied, only objects moving at the same frequency will show motion. They may or may not be directly attached to the object of interest. In addition, as the attached report shows, you can filter different videos for the same frequency to find sympathetic vibrations in other locations.


This video report from Stuart Walker with Reliability Maintenance Solutions Ltd an Authorized Reseller of the Iris M™ System in the United Kingdom is an excellent example of how to use filters to determine root cause of a problem.


https://www.linkedin.com/posts/stuart-walker-97692a48_used-rdis-motion-amplification-camera-filtering-activity-6323943961203474432-Ayjd


Version 2.1 UPDATE


Now, with the introduction of "Amplification Regions" you can specify that only a portion or portions of a recording be amplified. Then, by filtering you can specify that only the amplified regions get filtered.

How can I reduce the size of an MP4 export? (Playback speed)

Adjust the playback speed


This method is available in Versions 2.0 and newer.


Some motion may be shown better by adjusting the playback speed. Slower motions, for example may become more obvious at a faster playback speed. Adjusting the playback speed will also change the size of the MP4 created from the recording.


  1. Open the recording you want to analyze and export
  2. In the bottom right-hand corner of the screen, slide the "Playback Slider" up and down to find the setting which shows the motion the best
  3. Faster playback speeds will produce smaller MP4 files. Slower playback speeds will produce larger MP4 files
  4. When the desired playback speed is found, click the "Export Video" button  found to the right of the Playback Bar


Adjust the Playback Speed slider as necessary until you achieve the size MP4 you desire.


Watch the attached video for an example.

NOTE - The attached video is working with a 1 second video in real time. Only the Playback Speed is altered.


Related articles:

Why do some questions have multiple answers?

How can I reduce the size of an MP4 export? (Export length)

How can I reduce the size of an MP4 export? (Video Format and Quality)

How can I reduce the size of an MP4 export? (Original and Amplified Frames)

I'd like to use a filter but need to know how many the Motion Amplification software supports and what they do.

The Motion Amplification software can support all of the following filters as described in detail below. They can be applied individually or in combinations. In all of the examples below, the areas in green will be included in the video while the areas in red will be excluded. Because of their behavior, only one Bandpass, one Lowpass, and one Highpass filter can be applied to a video. You can use all three on the same video, but only one of each type. You can add as many Bandstop Filters as you need.


Bandpass Filtering


A bandpass filter will only allow frequency content between the low and the high cutoff to be amplified.  All other frequency content will be excluded from amplification. When you select "Bandpass" from the "Type" dropdown, you will be allowed to enter your "Low Cutoff" and "High Cutoff" values. You can either use the keyboard to type values into the fields directly, or use the cursor to drag the red circles on the spectrum display to the area of interest. In the example below, only motion related to frequencies between 16.6 Hz and 17.8 Hz will be amplified in the video.



Lowpass Filtering


A lowpass filter will only allow frequency content below the high cutoff to be amplified. All other frequency content will be excluded from amplification. When you select "Lowpass" from the "Type" dropdown, you will only be allowed to enter your "High Cutoff" value. You can either use the keyboard to type the value into the field directly, or use the cursor to drag the red circle on the spectrum display to the area of interest. In the example below, only motion below 3.8 Hz will be amplified in the video.